E-Commerce - Gateway to Technological Revolution
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An 8 page analytical essay that argues the point that E-commerce is the business forum for the twenty-first century and that it is vital for a business to be online and accessible to succeed in the globalized market. Discussed are the benefits gained from the use of electronic commerce plus new advances made in the insurance of online security and privacy. Bibliography lists 7 sources. LCE-Comm.doc
Filename: LCE-Comm.doc

WASHINGTON MUTUAL AND QUALITY CONTROL
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This 7-page paper focuses on Washington Mutual's mortgage operations and how they can be better streamlined through quality control processes. The paper examines the problem that the company is experiencing, discusses Deming's 14 points (widely considered the forerunner of TQM) and also discusses the Delphi method in terms of forecasting. Bibliography lists 2 sources.
Filename: MTwamut.rtf

Use of Technology at Mobil; A Case Study
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This 5 page paper considers a case study supplied by the student of the use of technology in the order processing systems. The paper considers why the first two systems did not work and the reasons for the success of the third, this consideration includes a stakeholder analysis. The bibliography cites 5 sources.
Filename: TEmobil1.wps